When will my property manager receive my payment?

Once your payment starts processing through Apartments.com, the status will change from "Scheduled" to "In-progress" and you can see when your landlord will receive it.

First, click on Transactions and expand the payment line item. An "Estimated Arrival" date will appear:

How long do payments take?

  • ACH payments take around 5 business days to post to your landlord's bank.
  • Card payments take around 2-3 business days to post to your landlord's bank.
Tip: If the payment is taking too long to send, your payment may be processing over a weekend or on a holiday which aren't considered business days.

Why hasn't any money been taken out yet?

ACH processing can vary a bit between banks, but most customers see their payment debited from their checking account after 1 business day. 

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